The following is a contractual document that will govern the contracting of products and / or services through the website: https // /, ownership of ORIGINALSAT REPUESTOS INTELIGENTES, S.L (Hereinafter “ORIGINALSAT”). The acceptance of this document implies that the user:

  1. You have read and are informed of what is exposed here
  2. That he is a person with the capacity to contract and assumes all the obligations set forth herein.

The present conditions will be applicable to all contracts made through the website. The present General Conditions of Use and Contracting of the website, together with the Particular Conditions that may be established, are intended to provide the user with necessary information and regulate the commercial relations that arise between “ORIGINALSAT” and the users of the web. Both navigation, registration, use and / or acquisition of any of the products on the website, imply acceptance as a User, without reservations of any kind, of each and every one of these General Conditions of Use and Contracting that in their case they govern the acquisition of the goods and / or the rendering of the services, as well as, where appropriate, of the Particular Conditions through the publication of said modifications in the web itself so that they may be known by the Users. Said possible modifications will not affect the goods or promotions that were acquired by the User prior to the modification, therefore, it will not be retroactive.

  • On the one hand, the supplier of the goods contracted by the user is “ORIGINALSAT”.
  • And, on the other hand, the user registered on the website through a username and password.

The User may register on the web. To do this, you must enter the personal data required as required. The register as User of the online store will provide access to the web, to the acquisition of products and to the receipt of newsletters / Newsletter with information about the company and its products. The user will select a username and password, committing to make diligent use of them, and not make them available to third parties, as well as to notify the provider of the loss or theft of the same or possible access by an unauthorized third party. , so that it proceeds to the immediate blockade. The user has full responsibility for its use and custody, I feel responsible for the accuracy of the personal data provided to the provider.


The purpose of this contract is to regulate the contractual relationship of purchase and sale between “ORIGINALSAT” and the user at the moment in which he accepts the purchase during the contracting process. The contractual relationship of purchase involves the delivery, in exchange for a specific price and publicly exposed through the website, of a specific product or service. These General Conditions bind both parties and form an integral and inseparable part of the purchase agreement. The effectiveness of this contract operates at the moment of the subscription of the order at the request of the User, through the contracting mechanisms that will be specified later, all in accordance with the provisions of the Civil Code which includes in principle the autonomy of the will and agreements between the contracting parties.


“ORIGINALSAT” operates through the website in spanish territory. The use of this website, as well as any purchase made in it, is considered to have been made in Spain, and therefore subject to current Spanish laws and regulations. “ORIGINALSAT”. All of the above is indicated without prejudice to the fact that soon we can offer these services in the excluded areas.


The descriptions of the products offered in the portal are made based on the product catalog of “ORIGINALSAT”

The photographs, graphic or iconographic representations and / or videos related to the products, as well as trade names, trademarks or distinctive signs of any kind of content on the website are intended to provide the most information, however, the User must have in mind that they have a guiding purpose and, consequently, lack exhaustive character.

It is necessary to warn the user that in some cases the images offered with the description of the product may not coincide exactly, in these cases the description of the product that is made in the purchase form will always prevail. These cases will be exceptional since the intention of “ORIGINALSAT” is always to offer a faithful image of the product offered. Likewise, to guarantee more complete information we will also indicate the existence or not of stock of the product as soon as possible. In the event that the product is not available after the purchase has been made, “ORIGINALSAT”. Inform the User of the total or, if applicable, partial cancellation of the order and the refund of the price if applicable. On the other hand, “ORIGINALSAT” reserves the right to establish on its web page the minimum orders of the products.

  1. PRICE

The prices can change at any time, but the possible modifications will not affect the orders from which we have already sent a confirmation of Shipping / Order. The prices indicated for each product include the Value Added Tax (VAT) or other taxes that may be applicable and in any case shall be expressed in the euro currency (€). Said expenses, unless expressly indicated otherwise, do not include shipping, handling, wrapping, shipping insurance or any other additional services and attachments to the product purchased. The price of the product, applicable taxes and shipping costs will be broken down at the time of purchase, so that the user can know exactly what each one corresponds to. The prices applicable to each product will be those published on the website, and applied automatically by the contracting process in the last phase of this. In any case, it will always be previously communicated to the users. For any information about the order, the user can contact the customer service of “ORIGINALSAT” through the e-mail or the telephone number of Customer Service: 910640297. “ORIGINALSAT” reserves the right to modify its prices at any time. The products will be billed at the price in force at the time of purchase.


Shipments will be made through the Correos Express or UPS company, establishing the following rates:

(They do not include the Value Added Tax: 21% VAT)

Peninsular Spain: from € 4,89

Balearic Islands: from € 6

Canary Islands: from € 9,48 (* Wholesale orders)

Portugal: from € 8,73

France: from € 11,15

*Check the shipping costs tab on the products page to see prices in Europe and the rest of the world.


The contracting procedure and the pre-contractual information is in Spanish and this language will be used to carry out the contracting. In case it can be carried out in another language it will be indicated before starting the contracting procedure. Contracting procedure: The user to access the products offered by the provider and make a purchase through the web, must register using the creation of a user account. To do this, the user must provide freely and voluntarily the personal data that will be required. Once the user account has been created, it is informed that in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps : Once you have made your product selection, adding them to the cart / basket, the next step will be to process the order and make the payment. More detailed is indicated below:

  1. Click on the “Cart” button at the top right of the page or in the floating cart on the bottom left side of the page.
  2. Click on the “Add to Cart” button. On this screen you can see the summary of the cart with the selected products, price, taxes, shipping costs. You can delete any product if you wish by giving you the option to delete.
  3. If you agree with the selected products, click on the “Complete Purchase” button and fill in the billing information, the shipping information and the means of payment. On this screen, you must validate and accept these General Contract Conditions, which will govern the contracting.
  4. Once you have entered the required data of your chosen means of payment, click on “Place order” and your purchase will be made.

The means of payment offered are those indicated on the website itself in the payment process:

  • Credit / debit card

Through our Bankia payment gateway. Please note that the supported cards will only be VISA and MasterCard. This method has no additional cost.

  • Bank transfer

You can make your payments by bank transfer to any of our accounts at:

Bankia IBAN: ES17 2038 7057 8660 0024 1166


Originalsat will not charge any supplement for choosing this option, although your bank identity may do so. In the concept you must indicate the reference of the order and you must send the bank receipt to

You must bear in mind that the order will not be sent until the payment becomes effective. Payments that do not take effect in 3 days will lose stock priority.

  • Paypal

The commission charged by PayPal for the use of its gateway will be charged to the client. This additional cost represents 3.4% of the total + € 0.35 per transaction (taxes not included)

  • Cash on delivery (Available only in Spain)

Modality available only in Spain. This option allows you to pay for the product when you receive it at your home. The counter-reimbursement carries a 2.5% surcharge on the price of the item with a minimum of € 2 (taxes not included).

If your means of payment is the bank card, by clicking on “Place order” you are confirming that the credit card is yours. Credit cards will be subject to checks and authorizations by the issuing entity, but if that entity does not authorize payment, we will not be responsible for any delay or failure to deliver and we can not formalize any contract with you. “ORIGINALSAT” will send to the user’s email, within twenty-four hours (24 hours) following receipt of the order, an acknowledgment email and confirmation of the purchase made. The order of products and, therefore, the contract shall be deemed formalized and perfected at the time of receipt of payment of the price by “ORIGINALSAT”

If once sent and confirmed the customer does not want the order, must pay in our account the shipping and return, which amount to € 12.

According to the law of electronic commerce 34/002, any purchase and confirmed online must be accepted after it has been sent.

  1. SPLIT YOUR PAYMENT WITH SEQURA (Available only in Spain)

Split your payment in 3.6 or 12 monthly installments. Immediate, without paperwork and with only a fixed cost per fee.

How does it work?

  1. Choose Split your payment with SeQura when placing your order and pay only the first installment.
  2. Receive your order
  3. The rest of the payments will be automatically charged to your card.

How much does this service cost?

The cost of the service is fixed per quota, depending on the amount of the order. There are no interests nor is there any other additional payment.


How does it work?

  1. Choose this option when you place your order, you do not need a card.
  2. Receive it and check your purchase.
  3. You have up to 7 days after sending to pay.

Without aditional costs

Orders that use this method of payment must be made 3 hours before the deadline (16.00 hrs) to be received the next day.


Payment of the price and shipping costs of the products purchased through the website is made at the time of purchase and “ORIGINALSAT”. It will send you an email confirming the purchase made. “ORIGINALSAT” states that it does not have access to or store sensitive data relative to the means of payment used by the User, only the corresponding financial institution processing the payment has access to this data in order to manage payments and collections. Once the purchase process is finished, an electronic document is generated in which the contract is formalized and the user can print. “ORIGINALSAT” reserves the right to cancel orders in cases of non-compliance with the terms and conditions indicated in these Conditions of Use and Contracting


ORIGINALSAT will issue an invoice that will be sent to the User’s email, in the cases in which it is requested. The invoice will be issued in the name of the person, whether physical or legal, who places the order, so the User must make sure to record the correct and complete data of the buyer. No subsequent changes will be possible. ORIGINALSAT warns that in order to preserve the confidentiality of the data, only invoice duplicates will be issued to the contract holder. Duplicates will not be issued to third parties. ORIGINALSAT will not send invoices by fax or by mail.


  1. a) Place of delivery ORIGINALSAT compromise to deliver the product in perfect condition at the address indicated by the User and in any case, must be included within the territory of shipments. In order to optimize the delivery process, the address indicated by the User must be an address in which delivery can be made within normal business hours. In addition, the consumer and user must sign or give their approval to the package delivery document, and if applicable, indicate the incidents that may apply. If at the time of delivery of the product at the address indicated, the User is absent, the carrier will leave a notice indicating how to proceed to arrange a new delivery. If, after fifteen days (15 days) from the date of notice of the User has not contacted the carrier to arrange a new delivery date, the products will be returned to the stores of ORIGINALSAT and the user must take charge of the return shipping costs, as well as possible associated management fees (if applicable). In the event that the customer is absent after several unsuccessful delivery attempts and the order is returned by the carrier to our offices, the customer must assume the shipping costs and the postage of the return with their corresponding taxes. In this way, ORIGINALSAT does not assume any responsibility when the delivery of the product does not occur as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the delivery company, assigned to such effect, as it is the absence of the recipient, in these cases.
  1. b) Delivery period

b.1) Iberian Peninsula: The usual maximum delivery period for Correos Express or UPS is 24-48 hours in working days, from the moment the payment is made in accordance with the chosen medium. All of this without prejudice to the existence of causes of force majeure or when for any circumstance other than “ORIGINALSAT” the delivery can not be made, in which case the user will be notified as soon as possible. “ORIGINALSAT” does not deliver products on Saturdays, Sundays, national holidays, autonomous and local. The delivery is considered made from the moment in which the product has been made available to the User at the place of delivery indicated by the same. The risk of the products (among others, loss or theft) will be transmitted to the User from the moment the product / s has been made available to the User in accordance with the provisions of these Conditions.

b.2) Other delivery times:

Balearic Islands: from 48 to 72 hours.

France: 2-3 days


These General Conditions are governed by Spanish legislation. In case of dispute or disagreement arising from the purchase of products through the web and / or the present General Conditions and for the resolution of any conflict, the parties freely agree to submit to the Courts of Madrid.

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